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Customer Story

CHIREC: CheckHub helps streamline the recruitment process in a complex hospital group

CheckHub has transformed the way we recruit. Everyone involved, from HR to payroll to candidates, has gained in time, comfort and visibility. It’s a scalable, reliable solution that’s perfectly suited to the way a large hospital like ours operates.
Marco Dusanic – CHIREC HR Director

Client overview

CHIREC (Centre Hospitalier Interrégional Edith Cavell) is one of the largest private hospital groups in Belgium. It comprises :

  • 3 hospital sites: Hôpital Delta (500 beds), Clinique Ste-Anne St-Remi (300 beds) and Hôpital de Braine-l’Alleud – Waterloo (300 beds)
  • 2 medical-surgical day centres
  • 4 polyclinics in and around Brussels

With its commitment to quality medicine combined with a human and personalised approach, CHIREC faces a constant challenge: attracting, recruiting and rapidly integrating qualified medical and paramedical staff, within a demanding regulatory framework and a complex operating environment.

The challenge

Before implementing CheckHub, the CHIREC teams faced several major sticking points:

  • Considerable time spent manually collecting documents
  • Lack of real-time visibility of the status of candidate files
  • Multiple stakeholders (HR, recruiters, payroll, secretariat, etc.) with little fluid coordination
  • Heavy use of paper, incompatible with the hospital’s CSR objectives
  • Risk of human error when entering and processing documents

The need for a secure, centralised, multi-channel and intuitive tool was therefore obvious.

The CheckHub solution

CheckHub was implemented as part of the recruitment process to automate the collection of documents, the creation of contracts and the monitoring of files.

Why CheckHub?

  • Intuitive, remotely accessible interface (PC, mobile, tablet)
  • Real-time monitoring of file status
  • Centralised digital archiving
  • Solution aligned with CHIREC’s RSE commitments (paper reduction)

Key features used

  • Automation of document collection administrative and HR
  • Optical reading of documents
  • File status monitoring by all parties (HR, payroll, recruiters)
  • Digital archiving of complete files
  • Simplified inter-departmental communication

Results obtained

Recruiters’ side

  • 50% time saved on document collection documentation
  • Increased autonomy thanks to traceability and up-to-date access to candidate files
  • Better communication between departments (HR vs nursing)
  • Recruitment process more fluid, faster, clearer

HR secretarial side & employees payroll

  • 40% time saved on the time allocated to signing contracts
  • Reduction of errors associated with manual data entry
  • Direct access to data and file status for everyone involved
  • Complete digital archiving: simpler, faster, more reliable
  • Tangible CSR impact: 77% reduction in paper consumption in the recruitment process
  • Image of enhanced modernity for the HR department

Candidate side

  • Satisfaction rate: 3.9 / 5
  • Positive feedback on simplicity of use
  • Appreciation of accessibility on the move (smartphone, tablet, PC)