FAQ

Frequently Asked Questions


Got a question? We’ve got answers. If you have some other questions, see our support center.

Getting Started

First of all, thank you for your interest in CheckHub ! In order to create an account, click on “Get Started” on the Home Page. From there, you will be asked some basic information. Then, someone from our team will get in touch with you and help you with the finalization of your CheckHub account.

Category: Getting Started

Privacy

We attach a great deal of importance to protecting your data on CheckHub in accordance with GDPR. In order to inform you as well as possible on this measure, we have devoted the a dedicated page on this matter.

Category: Privacy

Both the data that is stored on your profile and the documents that you receive on CheckHub are secured in accordance with the most state of the art security standards. Furthermore, please note that in most cases, we do not store the documents as they are directly sent and hosted on our customers’ servers.

Category: Privacy

No! Note that when you access your profile, you are only able to upload documents. Once your document is uploaded, an unreadable thumbnail of your document appears. This blurred thumbnail is the only data that we keep about your document, and as it is blurred, you don’t have to worry about your personal information: nobody can read it, even when zooming in.

Category: Privacy

Support

We are not able to help you with matters related to the requests that were sent to you. If you do not understand why you receive such texts or mails, or if you have questions regarding the documents you uploaded or need to upload, please contact the requester. The requester is mentioned in the communications.

Category: Support

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